Jared Dixon has autism and was last year forced out after 16 years working part-time at the Greymouth store. The 36-year-old was among 17 workers hit by store restructures which disestablished “limited duties” roles.
But Jared’s father Robert Dixon says his son has no wish to return. “He was so hurt by what happened,” he said. “You don’t work there for 16 years to get that treatment, and then go back because [the company] are embarrassed.”
Robert says Jared is now happily working elsewhere. “McDonald’s gave him as many hours as he needed and the manager is very pleased with him.”
Douglas McRae, 49, from Wellington, however, can’t wait to get back. He worked two afternoons a week packing the potato and gravy but was told he wouldn’t be merging to a new Lower Hutt store with his workmates. “That was not fair at all. I loved my job,” he said. His caregiver, Steve Edwards, said McRae found out through the newspaper he’d be asked it he’d like to return. “He was over the moon. Somebody read the Herald on Sunday article to him and he rushed over to the shop to buy us a copy.” Edwards says the one possible “stumbling block” is that McRae has to sit a food safety test, but is hopeful he will pass.
Restaurant Brands chief executive Russel Creedy said the company had contacted the 17 affected workers to offer limited duties roles with appropriate training.
“Seven of those contacted have confirmed they would like to return to work and training for those staff members is either under way or about to commence. Five people have confirmed they do not wish to progress with the offer to work in a limited duties role. Restaurant Brands is waiting to hear how the remaining staff would like to proceed.”
Surely there was someone in KFC who asked the question – ‘how is this going to play out in public’? When the strategy of requiring all staff to be capable of all duties was being formulated. If someone did raise concerns over the PR aspects of this scheme then they obviously didn’t win. Dumb just plain dumb. If a large company wants to play the ‘gee aren’t we great’? card by offering job opportunities to some in society that can find it hard to secure employment, then they have to realise they are in it for the long haul. It is not something they can just drop when some bright spark thinks its time for a change.
Yes it can be argued that a company should be able to organise itself how it likes and that includes the employment and unemployment of staff. However the decision to offer employment in the first place was not solely based on individual ability. It was done with one eye on the positive PR spin-off. KFC are to be applauded for offering the employment in the first place. But by backing out of it and removing long serving loyal employees in the process they have managed with one decision to unravel much of the positive vibe they had created in the first place.