Communication in the Workplace

Introduction : When we examine the causes of many of our employment relations issues in the workplace, a common theme is misunderstood communication. The addition of email, intranets and social media type platforms into the workplace have multiplied the chances of management and employees bursting into print without thinking through the consequences of their actions.   Content: Understanding the potential impact of poor communication. The mechanics of communications including basic models of communication. Strategies to help us think before we act. Details: Course: Communication in the Workplace Duration: [...]

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Workplace Harassment and Bullying

Victims of bullying and harassment in the workplace often feel isolated with no way out. Introduction Most workplaces have harassment and bullying policies in place. Many of these were written following the implementation of legislation such as the Human Rights Act, Health and Safety in Employment Act and Employment Relations Act. The emphasis for many of these policies was on sexual harassment and related inappropriate behaviour in the workplace. While most workplaces have seen a cultural shift away from instances of [...]

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Why do my staff hate me? – How managers can feel the love again

Introduction : Most managers are decent people, which makes it perplexing for them when they feel less than loving vibes emanating from their staff. How did it come to this? Where did it all go wrong? After all I have done for them -those ungrateful #$#$&! In this fast flowing one hour course we will go on a disturbing journey into mind of an employee and learn about the stuff they like and what really gets up their nose. This is perfect for [...]

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Managing Poor Performing Employees

Introduction : Talk to just about any manager and they will have a tale of woe about a current or past employee who drove them insane by not doing their job properly and proved devilishly hard to remove from their employment. All to often the HR advice that managers get is asked for too late and when it does arrive it can offer little more than pointing out the various clauses in company policy with which to pummel the employee. Early intervention [...]

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Leadership in the Workplace

Gain some inside knowledge to help avoid those nasty cases of career assassination and espionage.Introduction : The training landscape is littered with overpriced theory ridden training courses about leadership. HR Development and Training Ltd are committed to providing managers and supervisors with a deeper understanding about what leadership in the workplace actually means. Participants will learn about leadership styles and situational leadership. If that sounds like another load of theory I assure you that at least it is theory that has been [...]

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