What makes a good boss stand out from the rest?

What is it that makes a good boss stand out from his or her corporate colleagues and rivals? Key attributes for a successful chief executive would include the ability to lead others, to see in advance what needs doing and to be passionate about problem-solving. Another characteristic of any good CEO, is their ability to understand fully the often complex scope of their company's operations. It is a challenge which can be made easier by a manager gaining as much [...]

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Travel Tycoon Shares Her Secrets

Penny Spencer Travel consultant Penny Spencer has a tip for any business dealing with Australia's patchy economy: make sure you have a range of customers from different business sectors. “Where one industry might not be doing so well, you'll have another industry that is, so you definitely have to spread it across a broad range of customers,” says Spencer, chief executive of Spencer Travel, which relies heavily on corporate bookings. “We have quite a wide range of corporate customers. So we're not [...]

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Cloud data a tempting target for hackers

Internet-based cloud services are gathering an enormous trove of information. Everything from highly personal medical and social media material to confidential financial and corporate documents are being stored online. Already a quarter of the world's business data is cloud based. This is proving an irresistible lure for hackers. One notable example was the February 2011 breach at Nasdaq's Directors Desk, which maintains records for thousands of corporations. Nasdaq has said little about what happened. But the case reportedly has prompted [...]

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Older Workers going into Business

Increasing numbers of Australian workers made redundant as they approach retirement are refusing to be discarded by going out on their own. It is the catch-22 of life in a post-global financial crisis (GFC) world. Australians are living longer and being encouraged to work longer to pay for their retirement. Yet older workers are often the first to be laid off in lean times and the least likely to find a new job. The solution for increasing numbers of people caught in [...]

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Smartphones and tablets transforming business

Smartphones and tablets mean switched-on entrepreneurs can carry the office with them. Robert Gerrish's business is helping other small companies thrive. So it is with some sheepishness that the director of the micro-business community Flying Solo admits he initially resisted having "email in his pocket". "I was often going around saying, 'Horrible, horrible'," he says of being so connected. However, since succumbing to a smartphone, life is much changed for the Sydney businessman. "I can be going out for a walk or [...]

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Nine things successful people do differently

Why have you been so successful in reaching some of your goals, but not others? If you aren't sure, you are far from alone in your confusion. It turns out that even brilliant, highly accomplished people are pretty lousy when it comes to understanding why they succeed or fail. The intuitive answer — that you are born predisposed to certain talents and lacking in others — is really just one small piece of the puzzle. In fact, decades of [...]

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Seven Personality Traits of Top Salespeople

If you ask an extremely successful salesperson, "What makes you different from the average sales rep?" you will most likely get a less-than-accurate answer, if any answer at all. Frankly, the person may not even know the real answer because most successful salespeople are simply doing what comes naturally. Over the past decade, I have had the privilege of interviewing thousands of top business-to-business salespeople who sell for some of the world's leading companies. I've also administered personality tests to [...]

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