Communication in the Workplace

Introduction : When we examine the causes of many of our employment relations issues in the workplace, a common theme is misunderstood communication. The addition of email, intranets and social media type platforms into the workplace have multiplied the chances of management and employees bursting into print without thinking through the consequences of their actions.   Content: Understanding the potential impact of poor communication. The mechanics of communications including basic models of communication. Strategies to help us think before we act. Details: Course: Communication in the Workplace Duration: [...]

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Average worker spends quarter of day on emails

The average worker spends two-and-a-half hours writing emails every day, researchers have discovered. A poll found that more than a quarter of most employees’ time is wasted sending, receiving or sorting out emails instead of doing their jobs. That means that every year workers spend some 81 working days hunched over their computers - often emailing other people in the office. The research points towards the technology driven culture that has taken over where putting in the hours is what is important, [...]

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