Travel Tycoon Shares Her Secrets

Penny Spencer Travel consultant Penny Spencer has a tip for any business dealing with Australia's patchy economy: make sure you have a range of customers from different business sectors. “Where one industry might not be doing so well, you'll have another industry that is, so you definitely have to spread it across a broad range of customers,” says Spencer, chief executive of Spencer Travel, which relies heavily on corporate bookings. “We have quite a wide range of corporate customers. So we're not [...]

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